Very bad customer service

Bought a laptop at Makro Centurion after a week of use just went dead. Returned to Makro for refund ir replacement because I need it for my studies which is the main reason why I bought it. To my surprised none of the options was possible instead wanted to take it in for repairs and returned despite the fact it failed while still new and am nolonger happy and don't want it anymore. As we speak now my receipts and the laptop are with the manager LWANDO MATIWANE.

Makro Centurion had rendered a very very bad service. As a cinsumer and payer I feel my rights were abused and my money no value. They have sent me from pullar to post talking to some of their rude suppliers regardless my reasons which are 10 times more expensive than the laptop and they didn't care what I loose. They can keep both the laptop and my money. Can't rist R50 for R5.

Makro Centurion yourcustomer servise is bad!