DL
Danie L
1 reviews | Active since Dec 2025
03 Dec 2025, 17:45
***** vendor
I'm not a happy camper I ordered a m.2 drive in the black Friday specials at Makro online, as I want to build a pc over the weekend suppliers sent the wrong item, so I lost out on the special as it takes forever with them to sort the refund out. Sad to say but in the future, I'll take my business else were.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
04 Dec 2025, 12:29Hi Danie,
We apologize that you have received the incorrect product and for the delay of your refund.
We will work hard to improve our services.
Should you need any further assistance please email us on ***.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
We apologize that you have received the incorrect product and for the delay of your refund.
We will work hard to improve our services.
Should you need any further assistance please email us on ***.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
Best regards,
Makro's reply04 Dec 2025, 12:29
Official
Hi Danie,
We apologize that you have received the incorrect product and for the delay of your refund.
We will work hard to improve our services.
Should you need any further assistance please email us on ***.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
We apologize that you have received the incorrect product and for the delay of your refund.
We will work hard to improve our services.
Should you need any further assistance please email us on ***.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
Best regards,
DL
Danie L's updateReviewer Update
04 Dec 2025, 12:34It's not just that I received the wrong product, I waited a long time to catch the black Friday specials and because of that error I missed out on specials that were running I had to go to another shop and full price which is double. I'm very upset I tried following up on the rest of my order that's due for delivery on the 6th but you call centre was no help there either
DL
Danie L's update04 Dec 2025, 12:34
Reviewer Update
It's not just that I received the wrong product, I waited a long time to catch the black Friday specials and because of that error I missed out on specials that were running I had to go to another shop and full price which is double. I'm very upset I tried following up on the rest of my order that's due for delivery on the 6th but you call centre was no help there either
Makro's replyOfficial
04 Dec 2025, 12:39Good day Danie,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused with your Black Friday order.
We understand how frustrating it must be to receive the wrong item and then experience delays when trying to resolve the issue.
Please note that this matter is currently with our Returns Department, and we are awaiting their feedback.
We will revert back to you once we have confirmation on the next steps.
We regret the disappointment caused and appreciate your patience while we work to resolve this matter.
Kind regards,
Makro Customer Care Team
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused with your Black Friday order.
We understand how frustrating it must be to receive the wrong item and then experience delays when trying to resolve the issue.
Please note that this matter is currently with our Returns Department, and we are awaiting their feedback.
We will revert back to you once we have confirmation on the next steps.
We regret the disappointment caused and appreciate your patience while we work to resolve this matter.
Kind regards,
Makro Customer Care Team
Best regards,
Makro's reply04 Dec 2025, 12:39
Official
Good day Danie,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused with your Black Friday order.
We understand how frustrating it must be to receive the wrong item and then experience delays when trying to resolve the issue.
Please note that this matter is currently with our Returns Department, and we are awaiting their feedback.
We will revert back to you once we have confirmation on the next steps.
We regret the disappointment caused and appreciate your patience while we work to resolve this matter.
Kind regards,
Makro Customer Care Team
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused with your Black Friday order.
We understand how frustrating it must be to receive the wrong item and then experience delays when trying to resolve the issue.
Please note that this matter is currently with our Returns Department, and we are awaiting their feedback.
We will revert back to you once we have confirmation on the next steps.
We regret the disappointment caused and appreciate your patience while we work to resolve this matter.
Kind regards,
Makro Customer Care Team
Best regards,