SR
Susan R
1 reviews | Active since Dec 2011
23 Dec 2024, 08:39
Value Express making Makro look bad...
I was slandering Makro, but it's Value Express. We ordered and paid on the 27th November, we are still waiting for the last of our delivery (today 22 December), but I see on the waybill Makro handed over our order on the 29th November. It is nearly a month now. Unacceptable and disgusting service delivery. Makro should un couple themselves for this sorry excuse of a delivery company!!!!
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Makro's replyOfficial
23 Dec 2024, 11:19Good day Susan,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customers requests seriously.
Kindly note that Sibusiso sent you an email with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Once again, we apologize for the inconvenience caused throughout your journey with us. Kind regards,
Makro Hello PeterTeam
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customers requests seriously.
Kindly note that Sibusiso sent you an email with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Once again, we apologize for the inconvenience caused throughout your journey with us. Kind regards,
Makro Hello PeterTeam
Best regards,
Makro's reply23 Dec 2024, 11:19
Official
Good day Susan,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customers requests seriously.
Kindly note that Sibusiso sent you an email with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Once again, we apologize for the inconvenience caused throughout your journey with us. Kind regards,
Makro Hello PeterTeam
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customers requests seriously.
Kindly note that Sibusiso sent you an email with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Once again, we apologize for the inconvenience caused throughout your journey with us. Kind regards,
Makro Hello PeterTeam
Best regards,