JL
Janette L
1 reviews | Active since Jun 2018
22 Feb 2019, 09:18
Utterly dissapointed!!!!!
Makro is the worst! This is my 3rd complaint now about an oven that was meant to be delivered 2 weeks ago. There has been no communication whatsoever! I have waisted all my airtime now after holding on for 20 minutes!! They tell me that my oven was at the courier and then it had to be outsourced???????? So I am going to go into the Ottery branch tomorrow and collect my oven myself! I will not leave the store until I have the item I paid for in my car!!
Really unbelievable Makro!!!
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Replies (2)0
Replies (2)
Makro's replyOfficial
22 Feb 2019, 10:42Good day Janette
Thank you for your feedback.
I'm sorry to hear about the service that you've received our order as promised . We take all concerns seriously and can assure you that it will be investigated.
I'll follow up to have this resolved for you.We will contact you as soon as possible.
And we appreciate your patience in this matter.
Regards,
Tebogo Koitsioe
Thank you for your feedback.
I'm sorry to hear about the service that you've received our order as promised . We take all concerns seriously and can assure you that it will be investigated.
I'll follow up to have this resolved for you.We will contact you as soon as possible.
And we appreciate your patience in this matter.
Regards,
Tebogo Koitsioe
Best regards,
Makro's reply22 Feb 2019, 10:42
Official
Good day Janette
Thank you for your feedback.
I'm sorry to hear about the service that you've received our order as promised . We take all concerns seriously and can assure you that it will be investigated.
I'll follow up to have this resolved for you.We will contact you as soon as possible.
And we appreciate your patience in this matter.
Regards,
Tebogo Koitsioe
Thank you for your feedback.
I'm sorry to hear about the service that you've received our order as promised . We take all concerns seriously and can assure you that it will be investigated.
I'll follow up to have this resolved for you.We will contact you as soon as possible.
And we appreciate your patience in this matter.
Regards,
Tebogo Koitsioe
Best regards,
JL
Janette L's updateReviewer Update
22 Feb 2019, 14:42Still no word from anyone!!!
JL
Janette L's update22 Feb 2019, 14:42
Reviewer Update
Still no word from anyone!!!