EL
Elsie L
1 reviews | Active since May 2025
07 May 2025, 08:29
USESLESS MAKRO
I am very disappointed with an extremely bad service that i am receiving from Makro, I placed an order online in February 2025, and requested a refund, but to date, now being 3 months, I haven't received my refund, no matter how much I tried to call or email, THEY JUST DONT CARE, VERY ******** AND BAD CUSTOMER SERVICE EVER!
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
09 May 2025, 16:20Hi Elsie,
Thank you for reaching out to us.
We apologize for the service that you have received from us.
We have reviewed your order, and it shows the cancelled item which is the below has been refunded.
better shop Heavy-Duty Pop Rivet Gun ? Ergonomic Hand Riveter Tool with Interchangeable Nozzles Lever Tool (20 cm)
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Please advise us if you are referring to another product that you are requesting for a refund for.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the service that you have received from us.
We have reviewed your order, and it shows the cancelled item which is the below has been refunded.
better shop Heavy-Duty Pop Rivet Gun ? Ergonomic Hand Riveter Tool with Interchangeable Nozzles Lever Tool (20 cm)
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Please advise us if you are referring to another product that you are requesting for a refund for.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply09 May 2025, 16:20
Official
Hi Elsie,
Thank you for reaching out to us.
We apologize for the service that you have received from us.
We have reviewed your order, and it shows the cancelled item which is the below has been refunded.
better shop Heavy-Duty Pop Rivet Gun ? Ergonomic Hand Riveter Tool with Interchangeable Nozzles Lever Tool (20 cm)
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Please advise us if you are referring to another product that you are requesting for a refund for.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the service that you have received from us.
We have reviewed your order, and it shows the cancelled item which is the below has been refunded.
better shop Heavy-Duty Pop Rivet Gun ? Ergonomic Hand Riveter Tool with Interchangeable Nozzles Lever Tool (20 cm)
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Please advise us if you are referring to another product that you are requesting for a refund for.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
EL
Elsie L's updateReviewer Update
15 May 2025, 11:00Good day MAKRO
The order I am enquiring about is the Canon ink cartridges that I bought for R849, the ID number of this order is ***7, order number MAK***. I did not receive the the refund since February 2025.
Please assist me with my refund.
Regards
E Lekalakala
The order I am enquiring about is the Canon ink cartridges that I bought for R849, the ID number of this order is ***7, order number MAK***. I did not receive the the refund since February 2025.
Please assist me with my refund.
Regards
E Lekalakala
EL
Elsie L's update15 May 2025, 11:00
Reviewer Update
Good day MAKRO
The order I am enquiring about is the Canon ink cartridges that I bought for R849, the ID number of this order is ***7, order number MAK***. I did not receive the the refund since February 2025.
Please assist me with my refund.
Regards
E Lekalakala
The order I am enquiring about is the Canon ink cartridges that I bought for R849, the ID number of this order is ***7, order number MAK***. I did not receive the the refund since February 2025.
Please assist me with my refund.
Regards
E Lekalakala
Makro's replyOfficial
15 May 2025, 13:42Hi Elsie,
Thank you for reaching out to us.
We apologize for the delay of your refund.
We have received feedback that your refund has been initiated.
You will received a email once the refund has been refunded.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the delay of your refund.
We have received feedback that your refund has been initiated.
You will received a email once the refund has been refunded.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply15 May 2025, 13:42
Official
Hi Elsie,
Thank you for reaching out to us.
We apologize for the delay of your refund.
We have received feedback that your refund has been initiated.
You will received a email once the refund has been refunded.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the delay of your refund.
We have received feedback that your refund has been initiated.
You will received a email once the refund has been refunded.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,