1 reviews | Active since Nov 2012
Useless staff!!!
<p>I am ****ing ****ed off at this store. Last time I went I wanted a treadmill and they did not have the treadmill in the store. I then asked for a rain check and they said no they dont do rain checks. I then ask what store they can get it from and they phoned around. I then asked for the store manager and she told me the store manager is not there (lie) . I then SAW the manager and spoke to him. They spoke to the Vaal store and confirmed they have 4 in stock. The Vaal store said they cannot keep one. After the manager arranged with them they said they will pick up the machine next week, if the shop still have 1 in stock. I was shocked that they have a customer ready to buy the machine, but dont want to do the effort to get the sale. I spent about 2 hours in the shop....</p> <p> </p> <p>Today I went to Makro again during lunch break (20km drive there) and got the things I want in the trolly. I then got to the till and the lady rang up the items (about R3000.00). I wanted to pay with my card, but the till asked for supervisor authorization. The lady tried to get the ONE AND ONLY supervisor at 20+ tills!!!! I waited patiently, but when the supervisor started with the 3rd customer while i was waited the lady at the till said I can try the manager or wait but it could take an hour!!!!!!!! ****ING USELESS!!!</p> <p> </p> <p>I left everything. Marko Alberton waisted my lunch hour and made me later back to work and waisted my petrol... what a waste of time.</p>
Official business reply:
Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Best regards,
Official business reply:
Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Best regards,
