USELESS SERVICE FROM MAKRO RIVERSANDS ONLINE

I have received nothing but shocking service from the online team at Makro riversands. I hired a trailer to fetch my Defy fridge that I paid for Online and obviously selected collection.

I arrived at the store only to be told that they have 6 in stock and could not even find ONE. I was then told that they would need to order one from another store and that they would contact me on Thursday to arrange delivery. NO PHONE CALL WAS RECEIVED. eventually Chad the online manager contacted me on Friday late morning stating that they would not be able to deliver on Friday and would only be able to deliver Saturday because I could not make it back home in time for them to deliver after waiting the ENTIRE MORNING and having frustrating calls with the USELESS customer care line.

He then told me late Friday that he would advise on a time that they would deliver and I am still waiting for that and now his phone is off!

I NEED THIS FRIDGE BECAUSE ALL MY FOOD IS GOING OFF AND ROTTEN AND COSTING ME EVEN MORE MONEY BECAUSE OF *********** Employees.