CM
Charlotte M
1 reviews | Active since Jul 2018
13 Dec 2019, 08:02
Useless service from Makro
I ordered online 28November, my order was supposed to delivered according to Makro 7-10 working days. Today is day 11. Order is still on being confirmed. They cant even give me a delivery date. I called them 3 times call together was more than 60min, 60min of my airtime! Manager was supposed to call me before COB yesterday. Do you think that happened? Makro is useless!!!
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Makro's replyOfficial
14 Dec 2019, 13:30Good day Charlotte,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply14 Dec 2019, 13:30
Official
Good day Charlotte,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the relevant Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team