Useless service from makro!

<p>Makro's so called online service is pathetic! </p> <p>I preferred to buy online Friday, as the stand in ques for hours is not my way of spending a day. </p> <p>I ordered a TV on Friday online, paid for it & received an email that my TV is ready for collection at my nearest makro (Vanderbijlpark) </p> <p> </p> <p>Went there today (Sunday) & after standing in line at the online order collections counter, just to hear I can't collect here & was send around the whole makro to the telesales desk. The guy there send me to a bunch of random stock standing on the floor & said the collections manager is somewhere in there! </p> <p> </p> <p>Eventually got hold of her, show her the email & she asks me to email the invoice to her as she don't have the invoice with her! Service! </p> <p> </p> <p>Wait 20min & she comes back & tell me they are busy with the invoice & the TV is on its way. </p> <p>Another 15min of waiting, she comes back & tell me my order is not ready for collection as they are out of stock! I must come back later in the week to pick up the TV. </p> <p> </p> <p>So I ask her how come the TV was 15min back on its way, yet you are out of stock now? </p> <p> </p> <p>I paid for a product that was in stock & when I want to pick it up, it's out of stock! </p> <p> </p> <p>Went from her back to the TV station & ask the guy there I want that specific TV that's on display & do they still have stock? He showed me about 30 tvs standing on the floor! </p> <p>But for me there was said no stock available! </p> <p> </p> <p>Even on your website Vanderbijlpark branch still shows stock available! </p> <p> </p> <p>Thanks for *****ING my money makro! </p> <p> </p> <p>This is useless service from such a big franchise! </p> <p> </p> <p>I want my TV delivered to my home as I will not drive there again just to wait another hour for nothing! </p> <p>And I will not buy anything from makro again as service is definitely not in your books</p> <p> </p> <p>Order number</p> <p>MAK269853</p>