WT
Wayde T
1 reviews | Active since Feb 2019
01 Oct 2019, 17:57
Useless online store
I ordered from their online shop on the 21st of September. I chose a DSV locker nearby me for the delivery point. They said it would be delivered in 2-5 days. They immediately took the money out of my account and then nothing. 10 days go by and I've heard nothing. I email them end get no reply. Then I call them. They were very apologetic and said they would follow up but nothing came of it. Very very annoyed with their service. Will never order from them again
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Replies (2)
Makro's replyOfficial
02 Oct 2019, 11:10Good day Wayde,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply02 Oct 2019, 11:10
Official
Good day Wayde,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,
WT
Wayde T's updateReviewer Update
04 Oct 2019, 11:14This is absurd. I got a call from them yesterday saying it would be delivered between 2 and 5. But was never delivered to the locker. They are quick to apologise but nothing is getting done.
WT
Wayde T's update04 Oct 2019, 11:14
Reviewer Update
This is absurd. I got a call from them yesterday saying it would be delivered between 2 and 5. But was never delivered to the locker. They are quick to apologise but nothing is getting done.