Useless non existent contact. 4th world substandard

Item: Makro
Rating: 1
Author: Greg H

What a nightmare trying to call the telephone number, after a full lecture devouring my airtime, I'm bounced around from pillar to post ,this is probably the most *********** and ******* contact centre in SA and that's saying something, disgusting Makro we want assistance not your tripe we want service not you Making money on an 086 number.

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jul 2020, 10:29

Good day Greg,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jul 2020, 10:29

Official