Useless makro store card

Useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have never came across such a useless company in my life!!!!!! Your app is pathetic and you can also not log into your acc online to see your balance? I have requested you guys to give me a call to fix this and no response like usual pathetic makro you are. I want this issue resolved by the close of business today. I have been trying to get thru to you for the past 4 hours and still no reply from a agent.