Useless Makro refund department

Hi Ashleig Panday from Makro online Please see attached your email send to me on the 13th of October. This is an issue going back to the 13th of March 2020. I can't truly believe that this issue has still not been resolved. This was send to your refund department on the same date and I am STILL waiting for my refund. WOW, you are such a big company, why can't you refund me my R710.50. I am not even asking for the interest on this long outstanding refund. WOW, again. 8 months after my 1st request, and I still can't get my money. Makro is useless, but believe me, I will not let this go.

Ashleigh Panday (Makro) Oct 13, 2020, 10:55 GMT+2 Good day Karin,

Trust you are well.

Please be advised that our Finance department has successfully processed the refund amount back into your account and the funds will reflect within the next 3-5 working days. Upon checking bank statements, please refer to the date of purchase as the bank usually backdates these payments.

Please find attached proof of refund.

Once again, we do apologize for the inconvenience caused.

Hope you find the above in order.

Have a wonderful day further.

Kind regards Makro Hellopeter Team

This email is