1 reviews | Active since Jan 2017

11 Dec 2019, 17:21

Useless Makro online shopping

I ordered a watch via online shopping on 27 Nov. Still no delivery. No response to my query. Cannot refund me Within 5 working days. Today is Dec 11. I am leaving on holiday in 2 days without. Xmas present! Useless service. Please buy somewhere else.

0
Replies (1)
Makro
Makro's reply13 Dec 2019, 14:00
Official
Good day 

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

As per our telephone discussion, please be advised that your order is being addressed internally by the relevant departmental managers at the store. We will therefore revert back to you with soonest feedback.

Once again we apologise for the inconveniences caused in this regard. 

Hope the above is in order

Kind Regards
Makro Hellopeter Team