Useless Makro Customer Care: STAY AWAY FROM MAKRO ONLINE

We bought two adult folding chairs from Makro Online on 10 March. We received two baby chairs a few days later. We filed several complaints and had to request returns twice. We sent the customer care several photos and proof of wrong items. The chairs were R350 each. They refunded us R350. Now we can't get it through to them that they owe us R350. They can't seem to figure out the problem. I've lost count of the amount of times I reported everything to customer care. They are totally clueless.