CO
Chad O

1 reviews | Active since Jan 2024

10 Feb 2026, 11:25

Useless Makro

Placed an order 3 weeks ago, was informed the item will be delivered 02/02/2026. There has still been no update, I have emailed them to lodge a complaint and, they keep responding with a generic email, stating the matter has been escalated. I asked for a Manager to contact me, the response was generic, stating the matter has been escalated.

0
Replies (2)
CO
Chad O's update10 Feb 2026, 14:54
Reviewer Update
Good day,

I am not sure how this is providing feedback?
I can see that it is with the third party on the tracking information. The query is WHEN is MAKRO arranging to have it collected from the third party so that it can be DELIVERED to me.
CO
Chad O's update11 Feb 2026, 08:33
Reviewer Update
Good day,

Kindly confirm why I was refunded, when I did not request a refund? I was not informed if the item is no longer available either, what kind of service is this?
Pathetic.