1 reviews | Active since Jan 2017
Useless Hisense warranty
<p>My Hisense washing machine failed within two years while still under warranty. I took the machine to Makro in Port Elizabeth. They told me they would log a service call with Hisense, and that I should take the machine home. A week later I followed this up and asked for a reference number. They promised to get back to me. To date I have heard nothing from either Makro or Hisense. I still have no reference number.</p>
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the washing machine purchase at our Port Elizabeth store.
A service call have been logged with Hi-sense and a technician will be in contact with you within 48 hours.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the washing machine purchase at our Port Elizabeth store.
A service call have been logged with Hi-sense and a technician will be in contact with you within 48 hours.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa