1 reviews | Active since Jun 2016
**URGENT: Poor Service from Makro and Massmart!**
I'm at my wit's end! I placed an order with Makro on July 18, 2024, and paid in full. The next day, I received a text saying my order was successfully delivered... BUT IT NEVER ARRIVED!
I spent R323 on calls to Makro trying to get my order sorted out, but I was given the runaround. To make matters worse, when the order did eventually arrive on July 25, 2024, some items were MISSING!
I've since spent a total of R693 on calls, and Makro and Massmart are now telling me they're not responsible for their mistakes! I'm exhausted and frustrated. Has anyone else experienced such poor service from Makro?
I'm calling on Makro and Massmart to take responsibility and resolve this issue ASAP! I want my missing items and compensation for the inconvenience and airtime I've wasted.
Share your own experiences with Makro and Massmart in the comments below! Let's hold them accountable for their service!
#Makro #Massmart #PoorService #CustomerServiceFail #ResolutionNeeded
