Urgent: Failed Deliveries and Financial Loss

Dear Makro Online Team,

I am writing to express my extreme disappointment and frustration with the service I received from Makro Online. Despite confirming a delivery date of December 19th for my purchased product and ice crasher, I have experienced a series of failed deliveries with no communication.

The issues I've encountered include:

- Receiving a delayed delivery email on the scheduled delivery date without an alternative date - Having to call to obtain a new delivery date, which was subsequently missed - Missing three delivery dates in total, with no communication or updates

As a business owner, I re**** on this product for the December holiday period. Due to Makro Online's incompetence and lack of transparency, I have lost significant income.

I expect a prompt resolution to this matter. I do not care about any third-party partnership issues; I hold Makro Online responsible for meeting the delivery date confirmed on your online platform.

I request that you take immediate action to:

1. Deliver the product as soon as possible 2. Provide compensation for the financial loss incurred 3. Review and improve your delivery and communication processes.

I await your prompt response