upsolute weak customers support
I Been doing my shopping at Makro for the past 10 years... without thinking of spending very large amounts..and sporting them.. however when I ap**** for a credit card.. they declined me..when aqquirying it.. they explained to me that my credit score is afectied by an account that I had with RCS 10 years ago.. and was paid.. up... since then I purchased a R*** house and a R250000 vehicle without any hassles... So I take it that Makro does not want my business anymore and due to my influances I will make sure that family, colleges and friends are aware of this weak service from Makro...
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Makro's replyOfficial
17 Sept 2019, 08:51Good day Henk,
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Best regards,
Makro's reply17 Sept 2019, 08:51
Official
Good day Henk,
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Thank you for your feedback.
We are sorry to hear about your experience with RCS. We take all concerns seriously and can assure you that it will be fully investigated.
We have sent your feedback to RCS to contact you and we'll look into the matter to have it resolved. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Kind Regards
Makro Hellopeter team
Best regards,