Update your system

I am not sure if the system has a glitch or what but I am still awaiting the status of this order MAK*** to update because I am very furious. The wrong cheese niks flavor was delivered and I am trying to get the items returned. I am not sure why the wrong item was delivered but I want want the right flavor of snacks because there are my daughters snacks and the wrong ones collected. What's the use of customer service? The number isn't going through as well. Markro please attend to my order