NM
Nonkululeko M

1 reviews | Active since Jun 2022

20 Aug 2025, 12:36

Unsealed Package

The package wasn't sealed, I bought a gadget, an electronic , I would appreciate it if the box was sealed, not what I received. This was meant to be a gift for someone, I can't gift that open, dirty box to someone. I was honestly very disappointed, the fact that someone approved that delivery, such levels of incompetence and not caring about your customers.

0
Replies (1)
Makro
Makro's reply20 Aug 2025, 14:12
Official
Hi Nonkululeko,

Thank you for reaching out to us. 

We apologize that you have received a product that  was not sealed. 

Please log a return online in order for the item to be collected if you are not happy with the product. 

We will work hard to improve our services. 

We apologize for he inconvenience caused. 

Regards,
Makro Social Mei

Best regards,