Unsatisfied Client Service/Refund/No Service

Good day Tobie,
 
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
 
Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
Hope you find the above in order. 
 
Have a wonderful day. 
 
Kind regards
Makro Hellopeter Team