UNSATISFACTORY REPAIR AND SERVICE

I recently picked up my microwave which was repaired twice already and noticed that one of the rubber legs is missing.<br> <br> I have had endless problems with this microwave and it never seems to end. <br> <br> I requested for the microwave to be picked up from me but only then was i informed that there are no call outs for microwaves - yet at the store i was informed that it was possible and i may request to do so.<br> <br> The last time i was in to pick up the microwave, the returns department made me wait almost an hour to assist me as they lost the cage key. Is this the level of service delivery customers should accept?<br> <br> I refuse to make another trip to the store since i live far away. The service received was ridiculous and unbelievable considering that this is such a big store.<br> <br> Are there no quality checks done before returning anything to customers? I had to get home and see that my microwave is not stable!<br> <br> Very very disappointed.<br> <br>