MF
Mark F
1 reviews | Active since Dec 2025
23 Dec 2025, 17:45
Unsatisfactory online experience
Ordered an Xmas gift online meant to be delivered 20 Dec only to be cancelled on the 23rd saying out of stock but was listed as in stock when I purchased it. Better to use another online shopping site that can be trusted to deliver
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Makro's replyOfficial
24 Dec 2025, 10:54Hi Mark,
We are truly sorry that your order was cancelled due to stock.
I completely understand how that could be frustrating for you, especially since it was meant to be a gift.
We will work hard to improve our services.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
We are truly sorry that your order was cancelled due to stock.
I completely understand how that could be frustrating for you, especially since it was meant to be a gift.
We will work hard to improve our services.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
Best regards,
Makro's reply24 Dec 2025, 10:54
Official
Hi Mark,
We are truly sorry that your order was cancelled due to stock.
I completely understand how that could be frustrating for you, especially since it was meant to be a gift.
We will work hard to improve our services.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
We are truly sorry that your order was cancelled due to stock.
I completely understand how that could be frustrating for you, especially since it was meant to be a gift.
We will work hard to improve our services.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
Best regards,