RP
Rita P
1 reviews | Active since Nov 2010
26 Feb 2025, 13:28
Unresolved query closed by Makro
I have been battling for months to get an online order sorted out where they did not send me the lids of bins I ordered and one incomplete lid. The order was placed in December. Today I phoned in to find out they closed the query and marked it as unresolved. So they just through up their hands and went ug who cares. DO NOT BUY FROM THEM ONLINE
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
01 Mar 2025, 11:36Hi Rita,
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply01 Mar 2025, 11:36
Official
Hi Rita,
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
RP
Rita P's updateReviewer Update
04 Mar 2025, 06:30Have you made progress?
RP
Rita P's update04 Mar 2025, 06:30
Reviewer Update
Have you made progress?
Makro's replyOfficial
05 Mar 2025, 14:42Hi Rita,
Thank you for reaching out to us.
Kindly refer to the email that we have sent to you, with regards to the feedback we have received from the supplier.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
Kindly refer to the email that we have sent to you, with regards to the feedback we have received from the supplier.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply05 Mar 2025, 14:42
Official
Hi Rita,
Thank you for reaching out to us.
Kindly refer to the email that we have sent to you, with regards to the feedback we have received from the supplier.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
Kindly refer to the email that we have sent to you, with regards to the feedback we have received from the supplier.
Regards,
Makro Social Media Team.
Best regards,