Unreliable Makro

My frustration with Makro continues from my initial review written on 05/01/22 but unfortunately reading all the negative reviews on HelloPeter I can only see that the satisfaction of the consumer is not important to Makro.

On 05/01/22 I received an Invoice inquire from Natasha Hoffman stating that my refund for the machine that I ordered on 17/12/21 will be processed in 5-6 business days.

It has now been 6 full business days and still no refund in my bank account or dishwasher.

Please treat this as a matter of urgency. I want my money refunded that you have been sitting on from 17/12/21 or the machine that was ordered and presumably dispatched from your warehouse.

I will be laying a formal complaint with the Consumer Goods and Services Ombud if this issue is not resolved ASAP.