Unprofessional + Uncompetence
I've placed an online order yesterday at 11:10 AM which I also then paid and got an order number MAK788420. Today I've been expecting the courier and waiting for the courier to come and deliver my goods. At 15:20 someone phones me from Townlodge in Nelspruit saying that he has a parcel in his hands that was delivered to him with his Makro order. I then asked him what address appears on the parcel and he quoted my exact address.
This is very unprofessional from Makro and I am hugely disappointed and will be very sceptical when ordering online from you guys. Won't recommend Makro's online store.
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Still waiting for you guys to sort this out. Paid my first instalment on something that is still not working. A technician was in my town but it was load shedding and now since when I tried to phone him, his phone is off.
Still waiting for you guys to sort this out. Paid my first instalment on something that is still not working. A technician was in my town but it was load shedding and now since when I tried to phone him, his phone is off.
Please sort it out asap or come and collect your faulty device.
Please sort it out asap or come and collect your faulty device.