UNPROFESSIONAL SERVICE

I placed an order with Makro on the 26 July 2021, and understood that due to the lockdown trading hours there will be a delay in deliver. On the 29 July 2021, I had part of the order delivered, then again on the 30 July 2021 part order was delivered. I contacted Makro on Monday 02 August 2021, to find out when my remaining stock will be delivered. I was told I will be contacted within the hour, but contact was made with me on Tuesday the 03 August 2021 and the Online Manager for Riverside Makro confirmed that my order was misplaced and promised that I will get delivery on Wednesday 04 August 2021. On Wednesday, 04 August 2021, at 15h00, I called and spoke to the Online Manager, whom first told me that he is not aware of my issue, and will have to investigate and get back to me. He called me back, informing me that there was a mix up with order and will not be delivered today. After having to go out and purchase stock, Makro finally delivers my stock at 16h02. It makes me wonder what kind of control Makro has in place that they mislead their customers, and has no control over when and how delivery takes place. I will not be dealing with such an unprofessional company again......