Unprofessional, Non responsive and no action

I have had a pending refund from December 17 2024,Makro has made me log a return two times for an item that they collected a month later,It is now like I am everyday begging for them to refund me,Makro is grossly unproffessional in handling after sales support and responses, I have been in this dire situation for months now it is not even funny. They will fill your inbox with many senseless apologies which are ultimately manipulations cause NOTHING comes after that, Been waiting for my refund from December ,truly devastating Refund [#***],MAK***.