Unprofessional, *********** and customer serviceless Makro!
I had a horrible customer experience I am still traumatized just thinking about it!A whole lots of ***********, unprofessional people no of which understood what is customer service including the so called Manager called Ntabiseng!Makro's OWN SLA states that refunds for online purchases takes between 7 - 14 days to be completed and I had logged two refunds one on the 17 January 2023 and to date, dololo response and their service consultants keeps saying "it has been escalated" each time I called their useless call centre!I want my refund end of business today, not some we are sorry nonsense.
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Replies (1)'s updateReviewer Update
06 Feb 2023, 11:05 Good day,
I still don't have my money back though, when will you people refund me since you went past the 14 days as per your own SLA??Would you refund me with interests seeing that you now keeping my money *******ly and against your own policy?
I still don't have my money back though, when will you people refund me since you went past the 14 days as per your own SLA??Would you refund me with interests seeing that you now keeping my money *******ly and against your own policy?
's update06 Feb 2023, 11:05
Reviewer Update
Good day,
I still don't have my money back though, when will you people refund me since you went past the 14 days as per your own SLA??Would you refund me with interests seeing that you now keeping my money *******ly and against your own policy?
I still don't have my money back though, when will you people refund me since you went past the 14 days as per your own SLA??Would you refund me with interests seeing that you now keeping my money *******ly and against your own policy?