dS
deon S

1 reviews | Active since Jul 2011

10 Oct 2016, 16:46

Unprofessional

<p>Rude, arrogant, unprofessional, ill mannered staff at your Nelspruit branch. I could not believe the attitude that we experienced today. If my staff handled my customers like I was treated today, I will fire the whole lot of them. There is more than enough people out there looking for employment that holds the s**** set to provide customer service.</p>

0
Replies (1)
Makro
Makro's reply01 Nov 2016, 08:45
Official

Please accept my sincerest apologies for the delay and inconvenience that has been experienced.

Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.

When you do visit any of the stores and you have any queries, please do not hesitate to ask for the store Executive Manager and address the issue in store with them.

I would once again like to apologize for any inconvenience caused during your last visit and hope that you notice a difference on your next visit to our store.

Regards

Mmule Moropa