unknown charges

<p>Greetings one has been used as a guinea *** as to free marketing policies by makro. Have been given a makro card and not been told anything as received an sms to pay. Imstead of inititian fee one is bombarded with other marketing materials. Have paid up my account on same day after being told to use it or my account will be dormant. Had no use to take it on account and now being charged insurance for the 100 initiation fee as the teller did not debit the account on the day in question.This is inappropriate deceit as one had asked the teller to which she said it does not state anything to pay as per you memrioned the initiation fee. Surely makro card is governed by makro. You shouldhave a system in place that enlightens the consumer to pay the R100 rather than accumulating the insurance. Surely you staff need training and you would need to reflect on the systems you use to maintain uour new clients that walk into your store and thereafter when they use it for the first time it should be able to show on the system in that same sameday. To date have not received any statement. Yet an sms to call. Consumers please be aware of this deception.</p> <p> </p> <p> </p>