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Nosipho N

1 reviews | Active since Nov 2022

23 Dec 2025, 13:23

UNHAPPY CUSTOMER25

I purchased groceries online on the 25th of November. My groceries was delivered in different orders only to find out that my sugar was never delivered but in the system it says the sugar was delivered of which I never received ay sugar. I escalated the matter they promised to fix it but I still haven't heard anything from them. The second issue is that I had ordered a Digimark 2L Kettle as well, which was delivered but it was faulty I logged for return since the 28th the Kettle was never picked up at my house for return and no refund either. I'm really not happy with Makro service right now please help, my order number is OD***

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Replies (5)
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Nosipho N's update23 Dec 2025, 16:56
Reviewer Update
Like I said I did log for the faulty kattle! And I have called the store for sugar as well with no luck! There's nothing I didn't do so your response is not helpful
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Nosipho N's update06 Jan 2026, 23:08
Reviewer Update
I still haven't received my sugar till today! Makro is really taking advantage of us
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Nosipho N's update07 Jan 2026, 19:10
Reviewer Update
You guys are lying I've been waiting for feedback for weeks now. I want my sugar! Stop the excuses, I paid for that sugar. Come and fetch you flour, give me my sugar please I'm tired of your excuses. Next I'm taking this to social media and other platforms to show people how bad Makro services are, I swear!
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Nosipho N's update08 Jan 2026, 12:30
Reviewer Update
I've run out of understanding and patience really now.
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Nosipho N's update08 Jan 2026, 18:32
Reviewer Update
If you don't resolve this by COB tomorrow I screenshot everything and publish on every platform. I'm tired of being a fool