Unhappy customer

I placed an order on the 16th of December 2025 and received it on the 24th when I was already on my way home, and after writing a review/complain on hellopeter. When I opened the boxes six items were missing. I logged a return on Makro website to notify them of this error. When I check the status on their website it says "approved 06/01/2026" but I haven't received anything till today.