Unhappy customer

In jun 2013 I purchased a defy washing machine from Makro in Cornubia. In Jan 2024 the machine started with issues where it made a loud sound when spinning and was not rotating when washing. I logged it with Makro and they sent a defy tech to came through to fix it. A few months down the line it was the same issue, and I logged it again and they sent a defy tech ,which they fixed again. At this point I was notified by Makro that if there was an issues again they would be able to log for a refund. A few months after that I was having the same issue again ,when I called Makro I was told that they can not do anything as the machine was out of warranty and that I need to pay for the repairs. I explained what happened and the information that was given to me. In the times I was communicating with Makro not once did they inform me about them not covering the repairs out of warranty. Mind you I did not want to purchase this machine however the sales person insisted and sold us dreams as this machine was on special. So does makro sell stuff on special that are damaged? And how many other people are yourll misleading into buying pathetic appliances by putting a mark down. These are my incident logs ***, ***, ***.