Unhappy customer

I bought 2 dining chairs in white received on the 8/09/25 but in a different colour, logged a return it was collected the following day 9/09/25 up until today 17/09/25 there hasn't been any resolution even though I have expressed to them that I need those chairs for my store opening that is on the 22/09/25...they keep on telling me it's pending quality check and they can't even tell me how long is that going to take.

I am being inconvenienced by Makro for a fault that is not even mine, they delivered the wrong items now I'm paying the price, all I wanted was white dining chairs, they're even refusing to do an exchange for me apparently they only do refunds.

I'm unhappy with the service I'm getting from Makro, I regret buying from them, they don't care about their customers.