Unhappy client

Item: Makro
Rating: 1
Author: Stephan S

Good day. Makro should put very big sign that you can not buy there without a makro card. Because of that. Makro lost me as a client and a bought my appliances at another shop. I did not had the time to stand there and fill form in for a card. No worries. Will never buy at makro again.

Helpful (0)

Replies (1)

Makro's replyOfficial

22 Oct 2019, 12:09

Good day Stephan,

Thank you for your feedback.

Kindly accept our sincerest apologies for the customer service you have received from our branch. This is not how we treat our customers and we will be raising this with our management in-store. Thank you very much for your input.

Please advise how we can retain you as our customer and we really appreciate your input.

Kind Regards,
Makro Hellopeter Team

Makro's reply22 Oct 2019, 12:09

Official