HC
Hamza C
1 reviews | Active since Sept 2019
12 Dec 2022, 10:56
UNFULFILLED ORDER 3 WEEKS AFTER DUE DATE
Placed an order on Makro online store on the 27th November 2022 that should have been delivered by the 2nd December 2022. I've still not received the goods to date.
Queried with their support team both on email and telephonically and they have not provide any feedback, it is so clear that those departments are just for show.
This is completely disgusting behavior, it is no wonder that Mass mart keeps on closing more stores with constant customer dissatisfaction.
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Hamza C's updateReviewer Update
13 Dec 2022, 22:01As discussed, with your customer service team on Friday, Yesterday and today I expect this order to be delivered tomorrow the 14th Dec 2022 as I have the installer coming to install the stove. If not Makro must arrange and pay for an approved installer to do this in a compliant manner.
HC
Hamza C's update13 Dec 2022, 22:01
Reviewer Update
As discussed, with your customer service team on Friday, Yesterday and today I expect this order to be delivered tomorrow the 14th Dec 2022 as I have the installer coming to install the stove. If not Makro must arrange and pay for an approved installer to do this in a compliant manner.