Unfulfilled Delivery Promise and Frustration

ordered power banks from Makro, and the expected delivery date was supposed to be today, December 11, 2024, as advertised on their website. However, when I tracked the order, it still shows as "packed" and not picked up by the courier.

I specifically chose Makro because of the promised delivery timeframe, as I urgently needed the power banks for this weekend. Unfortunately, the delay has left me frustrated and disappointed. If the delivery commitment cannot be met, it should not be advertised