1 reviews | Active since Feb 2019
Unfair and false advertising
Hi
Last night 01 April 2019 i saw the samsung galaxy watch 46mm on the website for R5200 - with the website clearly stating that the price is valid till 30 April 2019.
This morning i go to the website to purchase the item, and the price is gone up to R6999.
This is totally unfair, and false advertising, how can you'll say the price is valid to the 30th of April and then on the 2nd of April go and change the price.
I demand that you uphold the price specified on the website on the evening of the 1st of april 2019 of R5200.
I've been a loyal customer of Makro for many years, and this is the second time, something of this sort has happened to me and i refuse to accept this.
I have sent 2 emails to ********** and ********** With no reply
Please contact me with a solution.
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the change to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will follow up for you and provide feedback as soon as received.
Apologies again for the inconvenience this may have caused.
Kind Regards
Hellopeter Team
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the change to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will follow up for you and provide feedback as soon as received.
Apologies again for the inconvenience this may have caused.
Kind Regards
Hellopeter Team