SN
Simphiwe N
1 reviews | Active since Oct 2018
10 Jul 2025, 16:07
Unexplained delay
Makro does not care about customer service as we have ordered online on the 5th of July baby food which they have available in store and till. Today I called several time was transfered with no answer Makro woodmead dropped my call
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Makro's replyOfficial
15 Jul 2025, 14:02Hi Simphiwe. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,
Makro's reply15 Jul 2025, 14:02
Official
Hi Simphiwe. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,