LH
LeRoux H
1 reviews | Active since Oct 2018
04 Oct 2024, 12:48
Unexpectedly bad
After numerous emails, eness phone calls a d we promise to call you back to resolve this matter, nothing the store is picking up, emails goes under unanswered customer service says they Will help nut noting
CALL ME ***
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
04 Oct 2024, 14:41Good day
LeRoux Havenga,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
LeRoux Havenga,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply04 Oct 2024, 14:41
Official
Good day
LeRoux Havenga,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
LeRoux Havenga,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
LH
LeRoux H's updateReviewer Update
04 Oct 2024, 15:11Yes that's what tou said all the previous times, this is unextable and poor customer service
LH
LeRoux H's update04 Oct 2024, 15:11
Reviewer Update
Yes that's what tou said all the previous times, this is unextable and poor customer service
LH
LeRoux H's updateReviewer Update
04 Oct 2024, 18:43So after promising me to get this resolved buyvday end what do tou know NOTHING, I am fed up with this matter, I hope everybody reads this and stay away from these ******* stores
LH
LeRoux H's update04 Oct 2024, 18:43
Reviewer Update
So after promising me to get this resolved buyvday end what do tou know NOTHING, I am fed up with this matter, I hope everybody reads this and stay away from these ******* stores
Makro's replyOfficial
08 Nov 2024, 13:41Hi LeRoux , hope that you are well? This is just a courtesy follow up to find out if your query has been resolved.
Best regards,
Makro's reply08 Nov 2024, 13:41
Official
Hi LeRoux , hope that you are well? This is just a courtesy follow up to find out if your query has been resolved.
Best regards,