********* Practices

<p>I went to Makro Streubens Valley on 21 January 2017 and was in the process of purchasing a bucket and mop combo for R399 (on special). The Verimark sales told me that I should change to a different bucket and mop which was R299 (there was a board with orice displayed) stating it was a better product; had no comebacks unlike the one I had chosen; had spares for future, unlike the one I had chosen and was much cheaper - so I took it. When I got home and checked my slip I found that the bucket he had said was R299 was in fact R599 (their website confirmed this) so I raised complaint with Verimark nd Makro. I got an email from Makro stating my query would be addressed within 48 hours. 288 hours later and still NO RESPONSE from Makro (or Verimark) on the complaint I raised. </p>