Undelivered Order Since 14 May – No Feedback from Makro

I am extremely disappointed with the poor service received from Makro regarding my order placed on 14 May.

To date, the order has still not been delivered, and I have received little to no communication regarding the delay. I also followed up telephonically on 19 May and was advised that the matter would be attended to, however, there has still been no resolution or update provided.

What makes this even more frustrating is that this is not the first time I have experienced delivery issues with Makro. As a loyal customer, I expect better communication, accountability, and service delivery.

Customers should not have to continuously follow up just to receive feedback on orders already paid for.

I would appreciate urgent assistance and clarity regarding my order status and delivery date.