TT
Theodore T

1 reviews | Active since Nov 2014

27 Aug 2024, 07:37

Undelivered items by Makro

I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time. I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short. I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized. What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.

0
Replies (10)
TT
Theodore T's update28 Aug 2024, 08:56
Reviewer Update
Good day

My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:51
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:52
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:52
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.
TT
Theodore T's update28 Aug 2024, 10:52
Reviewer Update
I made a purchase online on Friday23rd August and it stated that delivery will be in two days 26 August 2024, however no delivery took place and i made myself available on that date as I am a field worker and not around most of the time.
I even called customer care, and they tried to transfer my call to Bloemfontein branch, but the call was cut short.
I wonder if I am being targeted because a couple of weeks ago, I had the same issue and I reported it here, it seems like I'm being victimized.
What's worse is that a customer care consultant will leave you knowing you are not assisted, they don't provide a service to ensure customers are satisfied.
My order was not received, and I don't see any refund being processed. Please refund me ASAP.
I have been calling customer care and sending emails, but no one is addressing my problem.
The last time I bought items and paid for them in full they were cancelled, and a refund was processed timeously but now that you failed to deliver you are not quick to process a refund.
All I want is my money your service is the worst.