Unacceptable treatment and no account service is absolutely useless from both side as the should work together.

I have made a payment a few months back, they say they cannot see the pay me and i need to go to my bank to get proof, I have done that twice and they still could not help, the accounts lady said that she could not get throught to someone from RCS who knows what they are doing to help me as she says the payment has been made into RCS account, I have have spoken to RCS many times and the accounts people just put the phone down as they dont know what they are doing and i am getting charged interst and for the sms they they send they i must pay account, on top of this the Manager of Makro Mr Mitchell has still not returned my call. I am very unhappy the way I am treat, this is totally unacceptable.