Unacceptable Refund Delay and Incorrect Stock Display

I placed an order on 04 March 2026, and after waiting 10 days, Makro cancelled it due to “stock unavailability.” However, when I log into the website, the same item is still being advertised as available. To make matters worse, I’ve been told that my refund will only be processed by 02 April 2026, which is an unreasonable delay. When I called Makro for clarity, I was informed that if I place a new order, the same problem may happen again because the website is not updated in real time. This is extremely frustrating and misleading for customers who rely on the website to be accurate. All I’m asking for is: A timely refund Accurate stock information on the website A reliable online shopping experience