Unacceptable poor service !

The MAKRO online service is very poor, unacceptable and the operators appears totally ***********. This service is bizarre! We have never experienced this despicable service ! On Friday27th November being black Friday, my son wanted to purchase an "Ubiquiti Unifi Dual Band AC Long Range AP UAP -AC-LR" advertised R1949.25. Whilst adding the item to the shopping cart the price increased to R2340.00. Due to this incorrect price, he immediately contacted Makro Online and spoke with Sinenhlanhla Magwaza. She was completely unaware of this problem and, said she would escalate the matter with the IT Department. She took down all the relevant detail and promised that somebody would make contact after the weekend. On Sunday 29th at 10am Wandile Sibeko came back stating “Kindly add the delivery address and change it from default for further assistance” … Although this request was fulfilled on Sunday, a reply was sent to Wandile at about 12h20. My son Chris gave a full description to Wandile of what actually transpired to enable him a full understanding. On Tuesday 1st Dec, still no response, again Chris wrote to Makro for attention Wandile. On Wednesday 2nd Dec, still no feedback, again Chris wrote to Makro attention Wandile. On Friday 4th Dec, still no feedback, this was when a fuller email was sent to make Makro aware that we purchase most appliances from them. Finally, on Saturday 5th Dec @ 15h15, a reply from Wandile ….” Dear Christopher…We apologise for the delayed response. Kindly note that the below unit was a Black Friday Deal special and currently the price is normal. Hope all is well. Kind regards Makro Online Support” Furthermore, we wrote a final email, for response and to advise that the matter will not be left unattended to and we are going to report this on HELLO PETER AND RADIO 702.