1 reviews | Active since Aug 2024
Unacceptable is all I have to say
Feedback of review dated 19th August 2024: Order no.MAK***. My review is not being handled at all on my end. Instead I'm being told how Makro is going to communicate with their buyer on the matter. In the meantime me as a customer my needs are not met, not even given me something to use in the meantime waiting for them to resolve their issue with the buyer / manufacture, while I continue to suffer with no fridge. What type of customer service is this? Who is gonna compensate me on the amount of groceries lost since waiting on collection? I doubt I will recommend online purchase to anyone. At this point I just want to be refunded and use my hard-earned money elsewhere as I am nit valued as a customer@ Makro.
We sincerely apologize for the delay with your order.
This is a courtesy follow-up to check whether you have been assisted with your order and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused
Kind regards,
Makro social media.
We sincerely apologize for the delay with your order.
This is a courtesy follow-up to check whether you have been assisted with your order and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused
Kind regards,
Makro social media.